Privacy policy

Wolverhampton Learning Platform (WLP) CIC (‘we’, ‘us’), supports grassroots and voluntary groups and organisations to deliver essential services and programmes that make a real difference to the lives of those within the communities they service across the City of Wolverhampton.

Through our combined expertise and collaborative approach the WLP is able to strategically plan, develop and deliver provisions tailored to the local needs of the communities it serves focusing on Employment, Learning, Enterprise and Wellbeing.

Our head office address is St Michaels Mission, Wolverhampton Street, Bilston. WV14 0LT

The WLP CIC website is is owned and operated by the WLP CIC.

personal data

Under the General Data Protection Regulation (Regulation (EU) 2016/679) (‘GDPR’) and Data Protection Act 2018, personal data is defined as ‘any information relating to an identified or identifiable natural person (‘data subject’), by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person’.


A data controller is the individual or legal person who controls and is responsible to keep and use personal data in paper or electronic files. WLP CIC is the data controller as defined by relevant data protection laws and regulations.


If you sign up to our newsletter, we collect the information you provide of your name and email address in order to deliver it to you. The information you provide is collected by a third-party software called Mailchimp which creates mailing lists and distributes newsletters on our behalf. You can update your preferences or unsubscribe from our e-newsletter lists at any time by clicking on the links in the newsletter.

If you visit our website, by using this website and agreeing to these terms and conditions, you consent to our WLP CIC use of cookies in accordance with the terms of WLP CIC cookies policy.

If you contribute content to a site that we host, (such as commenting on a blog post) we publish this information on the website that you contributed to. We retain this information for at least as long as the content is available. These details will not be shared with third parties, except where necessary such as to provide a defence from defamation claims.

If you are expressing an interest in our membership, we request sufficient details for our administrative processes.This will include your name, address, contact details, and information about your organisation.

If you are expressing an interest in funding the WLP CIC, we’ll ask for a more detailed range of information about you. In both cases we need to know about your organisation and we need to be able to get in touch with you.

If you attend an WLP CIC event we use Eventbrite, a third-party tool, to manage our event registration. We will ask for your name and email address and any additional access needs for these events. Eventbrite are registered to the United States and your information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence. They participate in and comply with the EU-U.S. Privacy Shield Framework and you can read their privacy policy here.

We may also take photographs during the events for our social media channels. We will seek your consent to publish and store such photography.

If you are applying to work for WLP CIC, personal data is collected through the application process. Data is collected through forms on the website, details of which can be found in the section describing people who use our website. Data collected via the website will be used for Employment, the Administration and management of our staff. We may also use this personal data to make informed management decisions and for administration purposes.

Personal data collected for applicants is held for as long as necessary to fulfil the purpose for which it was collected, or for a maximum of two years where those purposes no longer become necessary. For more information on how we handle data on our staff, see our Staff Handbook.

If you contact us by phone, email or in writing:

If you exchange emails, telephone conversations or other electronic communications with our staff members, our systems will record details of those conversations, sometimes including their content.

When you contact us, we sometimes need to keep a record of the communication we have with you to operate, manage and develop our organisation.

Work-related partnerships:

If you are interested in becoming an WLP CIC Partner, we’ll ask you to contact us with initial details such as your name, job title, the name of your organisation and your contact number.

We keep this information in order to invite you to collaborate on and participate in relevant work-related activities.

Finally, at times we may also collect criminal offences data and health data which some of our members choose to disclose, however, they are not encouraged to do so. We put extra measure in place for informing our members about the way we process, retain and protect their criminal offences and health data.


The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever personal data is to be processed:

(a) Consent: you have given WLP CIC your freely, specific, informed or unambiguous consent for your personal data to be processed for a specific purpose.

(b) Contract performance: the processing is necessary for the performance of a contract you have with WLP CIC consent for your personal data to be, which had asked you to take specific steps before entering into a contract.

(c) Compliance with legal obligation: the processing is necessary for WLP CIC to comply with the law for tax, social security obligation and employment purposes (not including contractual obligations).

(d) Protection of vital interests: the processing is vital to an individual’s survival.

(e) Public interest: the processing is necessary for WLP CIC to perform a task that is in the public interest or for its official functions, and the task or function has a clear basis in law.

(f) Legitimate interests: the processing is necessary for WLP CIC legitimate interests, or the legitimate interests of a third-party, unless there is a good reason to protect the individual’s personal data that overrides those legitimate interests.


Your data subject rights are listed below:

the right of access.

the right to rectification.

the right to erasure or right to be forgotten.

the right to restriction of processing.

the right to be informed.

the right to data portability.

the right to object.

the right not to be subject to a decision based solely on automated processing.

Under the GDPR and the Act, you may ask for a copy of the information we hold about you and you may request rectifications be made to this information if it is inaccurate or not up to date. Please email us at


We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any agreements, or to protect the rights, property, or safety of the organisation, or other individuals. This includes exchanging information with other companies and organisations for the purposes of safeguarding or other statutory regulations we have to comply with as well as those organisations with whom you and we have reciprocal agreements for providing services for education or professional development.


Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


The data that we collect from you will be processed at our servers in the UK. It may also be processed by organisations operating in the EEA that WLP CIC has instructed.

If personal data is transferred outside the UK or EEA to a country without a designated adequacy rating, WLP CIC will request the data subject’s consent before processing the data. Consent will not be sought where the processor’s Binding Corporate Rules, Standard Contractual Clauses or adhoc contractual clauses stipulate that the data will be processed in accordance with the GDPR.


To help protect the privacy of data and personally identifiable information you transmit through use of this our website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.


We store your personal data in accordance with our data retention policy. This policy is reviewed and updated internally to ensure we do not store your data for longer than is necessary. We also review how and where we store any data to ensure that we meet our obligation to store data securely.

In addition, some of the data we hold may be subject to certain legal and regulatory obligations, which provide a minimum retention period for different types of data. The retention period varies depending on the data we hold.


This privacy policy was last updated on 12 July 2021. WLP CIC reserves the right to vary this privacy policy from time to time. Such variations become effective on posting on this website. Your subsequent use of this website or submission of personal information to WLP CIC. will be deemed to signify your acceptance to the variations.


For further information on your rights and how to complain to the ICO, please refer to the ICO website:

Contact details:

Information Commissioner’s Office

Wycliffe House

Water Lane




Tel: 0303 123 1113 (local rate)